At Chapa-De, we practice a philosophy called the “Patient-Centered Health Home.” This means that we want you to have consistent communication with your primary care provider and the healthcare team that supports you. We will do our best to make sure that you see the same healthcare team at every visit, so that you become comfortable with us, and we understand you. We want to help you set your own health goals, and then help you work to accomplish them.
An invaluable element of understanding our patients, is the ability to gather patient feedback. Whether you, as a patient, have complaints or compliments, Chapa-De will use that information to better our quality of service to all our patients.
We appreciate you taking time to offer your feedback. Please fill out the form thoroughly. If you are submitting a complaint, a member of our team will contact you within 30 days of receiving this completed form.